Rental Terms & Conditions
If you wish to rent equipment, please take the time to read this page. Everything is provided so that everyone is mutually protected in our rental transactions. The responsibilities are also well divided so that everything goes well. If you have any questions after reading this document, please let us know, and we will be happy to answer them.
Your credit card number, expiration date and security code are now required for any rental and will be securely entered in your file.
Consequently, the signing of the rental agreement implies that you also accept that we will automatically debit, if necessary, amounts to compensate for the repair/replacement costs incurred by your use or in the event of cancellation or non-compliance. Cancellation criteria. This is usually determined within 24 to 48 hours of returning your rental. Rest assured of our professionalism and honesty in these cases. We carefully check all items at all locations and we are able to see all changes in equipment. To find out more, refer to the rental contract that you will sign when you leave, on our respective responsibilities in the event of breakage and loss of equipment.
CANCELLATION - FEES
(you must explicitly commend a specific date and time for your rental)You agree to our cancellation fees policy and that they will charge to your credit card accordingly without further notice. Cancellation fees in a delay superior to 72 hours prior to established date and time of rental = No cancellation fees. Cancellation fees in a delay within 72 hours prior to established date and time of rental = 25% of your total rental fee in cancellation fees charged automatically to your credit card. Cancellation fees in a delay within 24 hours prior to established date and time of rental = 100% of your total rental fee in cancellation fees charged automatically to your credit card. Cancellation fees in a delay within 4 hours prior to established date and time of rental = 100% of your total rental fee in cancellation fees charged automatically to your credit card. If you do not contact us about your cancellation = 100% of your total rental fee in cancellation fees charged automatically to your credit card. If you do not take possession of your rental as prevailed = 100% of your total rental fee in cancellation fees charged automatically to your credit card. Established date and time of rental hour upon which you were due to take possession of your rental = 100% of your total rental fee in cancellation fees charged automatically to your credit card and you forfeit any claim by default. Equipment will be released and made available to whomever requires it's rental
ATTENTION - NEW - EFFECTIVE JULY 2018
Deposit / Pre-Authorization / Proxy Form
Only on credit card. The cardholder must be present at our counter at established date and time of rental or have a representative with the appropriately filled out proxy form. Cash will not be accepted. This is a non-negotiable legal disposition, just as renting a vehicle.
The cardholder must have a valid drivers licence with them at the established date and time of rental or a valid and official piece of identification. Should this piece of identification not display some part of required information (full legal name, photo and address) a complementary official document is required.
Insurance is the sole responsibility of the rentee. Any damage, loss or theft is their full responsibility and will be charged accordingly.
In certain cases we require that an insurance certificate be produced under the rentee's name and binded to us in writing on the certificate. This may be required for a rental of total value of 5000$ of equipment or more. Specifically the certificate should be for a "MISCELLANEOUS RENTAL EQUIPMENT FULL REPLACEMENT COST" policy and valid throughout the rental period. It should also show for "GENERAL LIABILITY" for 1,000,000$. Our business name should be in full as follows: "Photo Service Ltée" and include our adress, phone number and email. the certificate should be sent via email and/or fax: firstname.lastname@example.org / (514) 849-8628.
The Credit Cardholder is the only authorized person to take possession of the rental equipment at our counter.
If you wish to rent from us but do not possess a Credit Card, we will not accept rental on your part. If you can find someone to vouch for you, they will become the person responsible for the rental and name you as the authorized person to take posession in their name, but legally the rental is theirs and their full responsibility - even if this is intended for you. You name cannot and will not appear on the contract. In this case it is solely your responsibility to ensure they are fully aware of our terms and conditions. We reserve the right to take action against the cardholder in the event you would fail to do so accordingly to everything aforementioned.
IF APPLICABLE. Transportation fees are handled by the rentee and anything occasioned during time of transportation. Applicable only to certain accounts and to our sole discretion. You cannot benefit this on your first rental. We require that you show in person for the first rental.
Our rates apply from the moment you leave the store to the time you return.
2 hours = 50% of the "day" rate
4 hours = 75% of the "day" rate / this is also the "night" rate
8 hours = 85% of the "day" rate
1 Day = 24 hours / it is also the "Day Plus" rate and the "week-end" rate (see conditions below)
2nd and 3rd day = add 75% of the "Day" rate for each additionnal day
2nd and 3rd day = add 75% of the "Day" rate for each additionnal day
NOTE there are no more rates than past the 3rd day, it falls onto the "week" rate after 3rd day.
1 Week = 3 times the "Day" rate
4 weeks or more = the last week is free
Le tarif de location s'applique à partir du jour de départ jusqu'au jour du retour chez Photo Service Ltée. Les frais d'expéditions sont assumés par le locataire, ainsi que les bris occasionnés par le transport.
Limitless Time (ahead)
- 25% for 4 hours the same day.
Starts and 4pm the first day, onto no later than 9 am the next day. You will be charged a full day if you do not follow these requisites.
A special "Day" rate is charged exclusively between Monday through Thursday (included) if you require the established time of rental start at 4pm and return it the next day over before noon. Duly note you will be charged a second day if you do not follow these mandatory requisites. This option was created to help productions prepare a day before and return promptly the day after they are done. We expect you to come in early on the day of return - not to fully extent the time to the last minute. Out of respect for other productions. We need that time to examine and prepare the equipment for the next user in line. It applies to more than one day rental as well.
This represents approximately 65 to 70 hours of rental time for the "Day" rate. Established time of rental: Friday 4PM - until Monday AM (noon at the latest). Established time of rental: Saturday 3PM - until Tuesday AM (noon at the latest). Exceptionally, week-end pickups on Friday may be earlier according to availability and if we can manage, ask us.
Payment method is to you discretion. Cash, credit or debit. The rental amount is due in full before you leave our store.