TERMS & CONDITIONS

If you wish to rent equipment, please take the time to read this page. Everything is provided so that everyone is mutually protected in our rental transactions. The responsibilities are also well divided so that everything goes well. If you have any questions after reading this document, please let us know, and we will be happy to answer them.

Your credit card number, expiration date and security code are now required for any rental and will be securely entered in your file. 
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Consequently, the signing of the rental agreement implies that you also accept that we will automatically debit, if necessary, amounts to compensate for the repair/replacement costs incurred by your use or in the event of cancellation or non-compliance. Cancellation criteria. This is usually determined within 24 to 48 hours of returning your rental. Rest assured of our professionalism and honesty in these cases. We carefully check all items at all locations and we are able to see all changes in equipment. To find out more, refer to the rental contract that you will sign when you leave, on our respective responsibilities in the event of breakage and loss of equipment.

CANCELLATION - FEES

(you must explicitly commend a specific date and time for your rental)You agree to our cancellation fees policy and that they will charge to your credit card accordingly without further notice. Cancellation fees in a delay superior to 72 hours prior to established date and time of rental = No cancellation fees. Cancellation fees in a delay within 72 hours prior to established date and time of rental = 25% of your total rental fee in cancellation fees charged automatically to your credit card. Cancellation fees in a delay within 24 hours prior to established date and time of rental = 100% of your total rental fee in cancellation fees charged automatically to your credit card. Cancellation fees in a delay within 4 hours prior to established date and time of rental = 100% of your total rental fee in cancellation fees charged automatically to your credit card. If you do not contact us about your cancellation = 100% of your total rental fee in cancellation fees charged automatically to your credit card. If you do not take possession of your rental as prevailed = 100% of your total rental fee in cancellation fees charged automatically to your credit card. Established date and time of rental hour upon which you were due to take possession of your rental = 100% of your total rental fee in cancellation fees charged automatically to your credit card and you forfeit any claim by default. Equipment will be released and made available to whomever requires it's rental

ATTENTION - NEW - EFFECTIVE JULY 2018

Deposit / Pre-Authorization / Proxy Form

Only on credit card. The cardholder must be present at our counter at established date and time of rental or have a representative with the appropriately filled out proxy form. Cash will not be accepted. This is a non-negotiable legal disposition, just as renting a vehicle.

Identification

The cardholder must have a valid drivers licence with them at the established date and time of rental or a valid and official piece of identification. Should this piece of identification not display some part of required information (full legal name, photo and address) a complementary official document is required.

Insurance

Insurance is the sole responsibility of the rentee. Any damage, loss or theft is their full responsibility and will be charged accordingly.

Insurance Certificate

In certain cases we require that an insurance certificate be produced under the rentee's name and binded to us in writing on the certificate. This may be required for a rental of total value of 5000$ of equipment or more. Specifically the certificate should be for a "MISCELLANEOUS RENTAL EQUIPMENT FULL REPLACEMENT COST" policy and valid throughout the rental period. It should also show for "GENERAL LIABILITY" for 1,000,000$. Our business name should be in full as follows: "Photo Service Ltée" and include our adress, phone number and email. the certificate should be sent via email and/or fax: location@photoservice.ca / (514) 849-8628.

Pick up

The Credit Cardholder is the only authorized person to take possession of the rental equipment at our counter.

The Credit Cardholder may authorize another party to take possession of their rental through our proxy form (click this phrase to automatically download the document).

If you wish to rent from us but do not possess a Credit Card, we will not accept rental on your part. If you can find someone to vouch for you, they will become the person responsible for the rental and name you as the authorized person to take posession in their name, but legally the rental is theirs and their full responsibility - even if this is intended for you. You name cannot and will not appear on the contract. In this case it is solely your responsibility to ensure they are fully aware of our terms and conditions. We reserve the right to take action against the cardholder in the event you would fail to do so accordingly to everything aforementioned.