We are proud to say that our sensor cleaning is one of the best available.
PLEASE NOTE THAT DUE TO HEALTH SAFETY MEASURES AN ADDITIONAL DAY IS NECESSARY TO TREAT YOUR SENSOR
This service includes cleaning of dust accessed from the camera’s chamber.
To this end, we meticulously clean the sensor with certified cleaning fluids and swabs until the dust has entirely disappeared*.
You will have your camera given back to you with its sensor in the same state as when it came out of the factory. We confirm the operations involved in testing using image processing software.
If you want to check your sensor
Here are the steps to follow if you want to check the cleanliness of your sensor. First, you must set your camera to the following parameters:
Set your camera to manual focus, on infinity
MANUAL MODE 1/4 of a second at f16
ISO 100
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Hold your camera upright, lens facing your computer screen, making sure you previously set your screen background to white or light gray and take a picture.
Then look at the image directly on the LCD screen of your device. Enlarge the image to the maximum value and go about it looking for specs, round spots, traces of sorts or even “hair”. Ideally, it's easier to look at your photo on the computer.
If you see either of these, then you need a cleaning. We will be happy to do it for you!
Finally, in order to do a great job, we will need to change the ISO and the camera aperture to have the clearest image possible to see all the dust. Also note that since we keep all the photos before / after, we can not keep RAW files as this would take up too much disk space on our servers. This is why your camera will be set to JPEG. Also note that we may have to reset your device and all of its settings because some configurations are too specific for us to find out which setting prevents cleaning, if any.
