Photo Service only deals with distributors approved by manufacturers, regardless of the location of their head office. Only Canadian distributors provide after-sales service and technical support for these products.
While legitimate goods are imported and handled by our distributors, gray imported products have often changed hands many times. Often, gray imported products have been removed from their protective packaging and stored in less than optimal conditions, which might affect the efficiency and lifespan of the product. In addition, the various components of the product packaging may not be original, such as charger, battery, wiring, etc.
If they are replaced to be sold separately, those who replace them will be of very poor quality
In summary, gray importers can only undercut legitimate retailers because of their irregular practices.
Legitimate Canadian products come with different manuals, warranty cards and accessories than the versions intended for sale in other global markets.