If your photographic equipment becomes defective during the manufacturer's warranty period AND you have bought it at Photo Service, the device will be repaired at no cost to you. It is up to the manufacturer or his representative to determine if the problem is covered by the warranty.
We will do everything in our power to assert your rights in the event of a disagreement with a manufacturer. Manufacturers are conciliatory in nature, but on occasion, there may be differences of opinion ....
In the event that your device is no longer on the warranty, Photo Service will arrange to have your equipment repaired by certified technicians. Know that in Quebec, no store repairs the cameras on site. At Photo Service, however, you will benefit from our knowledge of the expertise of repairers; to find out what is the best place to repair your equipment based on the expertise of one repair shop vs. another.
We take care of all the steps to then remind you with a concrete estimate. Some repairs take only a few days once the estimate is approved. If you can not do without your photographic equipment during the interview, we will be pleased to rent you equipment at a reduced price. In fact, you are eligible for a 25% discount on the rental of your product while it is under repair.
Estimated charges apply because several authorized repairers charge us for a quote and there is round-trip transportation to pay. If the estimate is approved and you have your device repaired, the payment of the estimate fee is converted into a down payment to pay for the repair. Fees are $ 40 + taxes in general.
In many cases, an estimate may take up to 2 weeks to come in and repair is usually within 2 to 4 weeks of the estimate approval, depending on the availability of the parts for repair. It is unrealistic to think that you could have your gear fixed faster.
CAMERA REPLACEMENT PROGRAM
If your camera becomes less cost effective to repair, we will credit half of your estimate expenses on the purchase of a new device.
Also, let us take care of your old gear disposal in a ecological way!
Find out what our customers are saying on Google and Facebook
Friendly and helpful staff. They will take the time to answer your questions and help you come to a well informed decision. Prices seemed to be reasonably competitive as well.
I stumbled across your store while visiting Montreal. When I walked in, I found a huge selection of gear at awesome prices. Picked up a Lowpro 450 Pro Runner BP, for $100 cheaper then any place I've found in Toronto. Thanks! I will be limiting most of my gear purchases to when I visit Montreal!! You WILL see me again!
Where to find us
222, Notre-Dame Street West, Old Montreal, QC, H2Y 1T3